Delete your account
You can delete your Chabits account and its server data at any time: in the app or, if you cannot use it, by email.
If you play without an account
In local play your data is only on your phone. To delete it, clear the app’s data or uninstall the app. Your phone backups are under your control.
Option 1: in the app
- Open Chabits signed in to your account.
- Go to Settings → My data → Delete my account and confirm.
Your account and all your server data (profile, challenges, progress, prizes, reports, blocks and subscription status) are deleted, and then the app data on this phone: records, photos, cached exports and reminders. If deletion on the server fails, the app does not report it as done: it tells you so you can retry or contact support.
If you want to keep a copy, first use Settings → My data → Export my data.
Option 2: by email
If you cannot access the app or your account, write to hello@inithex.com from your account email with the subject “Delete my Chabits account”. We may ask you to confirm that the account is yours. We reply within one month.
Deletion by email removes the account and its server data, but not the data stored on your phones. To remove it, clear the app’s data or uninstall the app.
What is not deleted
- Your Apple subscription is not cancelled. Cancel it in iPhone Settings → your name → Subscriptions. Apple keeps its purchase records under its own policy.
- Copies you exported and your phone backups.
- We do not store photos and text sent to the AI; OpenAI and hosting providers may retain operational or abuse-prevention data under their policies.
Reports are automatically deleted within 90 days. More in the privacy policy and Your rights.